Last Updated: March 10, 2026

I. INTRODUCTION

Oxbow USA ("the Company," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit https://www.oxbowusa.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

II. INFORMATION WE COLLECT

We collect several types of information from and about users of our Website, including:

Personal Identification Information: Name, postal address, e-mail address, and telephone number.

Technical & Usage Data: IP address, browser type, operating system, and information about your internet connection and the equipment you use to access our Website.

Tracking Technologies: We utilize Meta Conversions API (CAPI), Google Tags, and Cookies to track user behavior and conversion events to optimize our marketing infrastructure.

III. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us:

To present our Website and its contents to you.

To provide you with information, products, or services that you request from us.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

To notify you about changes to our Website or any products or services we offer or provide through it.

IV. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or otherwise transfer your Personal Identification Information to outside parties for their own marketing purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

V. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. All information you provide to us is stored on our secure servers behind firewalls.

VI. YOUR MICHIGAN PRIVACY RIGHTS

Under Michigan law, Michigan residents may have additional rights regarding our use of their personal information. To learn more about your Michigan privacy rights, visit the Michigan Department of Attorney General website.